Facing a hurdle with your Just Eat courier application in Northern Ireland? Here’s how to progress.

We know that some aspiring Just Eat couriers in Northern Ireland have encountered difficulties with the essential Right to Work check. We sincerely apologise for any frustration or delays this may have caused.

To help you get on the road and deliver with Just Eat, this article will guide you through the next crucial step: completing a background check via Access NI. 

Below, you’ll find clear, step-by-step instructions on how to apply for an AccessNI Basic Check, ensuring a smooth path forward for your application.

How to Apply for an AccessNI Basic Check

Before you start, make sure you have these documents:

• National Insurance Number (if you have one)
• Driving Licence (if you have one)
• Passport (if you have one)
• Addresses where you have lived in the last 5 years (with the dates you lived there)
• Two forms of ID

1st Step: Log-in

• Go to the nidirect website here.
• Select ‘Apply for an AccessNI check’.
• Select ‘Apply online for a basic check through a responsible body’.
• Log in or create a new nidirect account (NIDA). If you already have an account, do not create a new one.
• After you log in, enter the 6-digit PIN: 418869.
• Check that the name “Samantha Vaughan” and the Umbrella Body “Sterling EMEA Ltd” are correct. If they are wrong, go back and re-enter the PIN.

Step 2: Fill in Your Details

• The system will now ask you to complete your details.
• Go through each screen, providing the information requested.
• Fields with a * are required. You must fill them in to continue.
• Some information from your nidirect account will be filled in automatically.
• If any of the pre-filled information is wrong, you need to update it in your NIDA account first.
• You must provide your full address history for the last 5 years. There should be no gaps in the dates.
• On the delivery page, the default option is a digital certificate. If you want a paper copy, you must select this option.
• You will need to upload identity documents.

Step 3: Upload your Docs

• To avoid delays, it is best to upload your birth certificate (or a document with your birth name and date of birth).
• You also need to upload a second document with your current name and a photo of yourself.
• Click the green “upload” button to upload your documents.
• Once you reach the Confirmation page, click to confirm.

Step 4: Application Confirmation 

• A case reference number will be provided. Write this number down. You will need it for your background screening application and to ask questions.
• You will get an email confirming that your application has been sent to the umbrella body (Sterling EMEA Ltd) for approval.
• You can track your application’s progress using the link in the email.

Need Help?

• Contact the person who asked you to complete the form.
• Contact AccessNI directly at 0300 200 7888.