If you’re in line for an extra payment, no worries – we’ve got you covered. You’ll spot it in your order’s earnings summary as soon as we process it. And hey, if it’s for a restaurant delay, just head to the “Restaurant Delay” summary line, and you’ll see the amount right there.
Now, to make sure you always get your well-deserved payments on time, here’s the scoop:
- When you’ve safely parked, press “Parked At Restaurant.”
- Once you’ve got the order in the bag and you’re heading back to your vehicle, give that “Collected” a press.
- The moment you step into the partner location, share the order number with one of the team.
👌 Just a quick heads-up: extra payments are like magic – they can only work when the Courier app is being used just right. So, here’s the checklist to ace it:
- Turn OFF WiFi.
- Deactivate ‘Low Battery’ or ‘Battery Saving’ mode.
- Turn ON your Location Services and set ’em to Always (for iOS) or High Accuracy (for Android).
- For all the iOS 14 champs, keep “Precise Location” enabled while you’re out on a run.
- Oh, and a special note for Android buddies – steer clear of those ‘Task Killer’ apps, they can be a buzzkill for background data.
And guess what? We’re here to give you a high-five for those longer-than-average hold times. ⏳ You’ll automatically get your delay payments and they usually pop up within just 5 minutes of the order being delivered.
Keep up the awesome work. Let’s go!
