Your safety is always our top priority. If you ever find yourself in a tough spot, remember we’re here to support you every step of the way.
🆘 How can I get help?
Need a helping hand while you’re out and about with live orders? We’ve got just the thing for you. Open your trusty Courier App and dive into the chat function. Our team is right there, day and night, ready to assist you with any live order queries. We’re like your sidekick but in app form. When you’re taking a break from the hustle and you’ve got questions, we’re still here to lend a hand. For those moments when you’re offline but still curious about your earnings or even tackling some app glitches, we’ve got the non-live chat function right in your app. Just tap the question mark (?) and then ‘need more help’ and we’ll get back to you ASAP.
🚨 Emergency Situations
If things feel unsafe or you suspect a law has been broken, please don’t hesitate. Reach out to your local authorities right away. Your well-being matters most.
🆘 Non-Emergency Situations
Do you have a concern about health and safety? We’re all ears. You can easily let us know by contacting us via this form or using the non-live chat feature in the Courier App. We’re all about making sure you’re taken care of.
You’re not alone on your journey. We’re here to back you up every step of the way, whether you’re sprinting through orders or taking a well-deserved break.
