Category: Account
Pay spike changes
From Tuesday 16 September, Pay Spike incentives are now conveniently located on your shift screens, so you’ll no longer have to check the promotions tab. […]
How to contact us
If you have any questions or need assistance with any issues, you can reach out to us through our Contact Support Form. Simply fill out […]
Secure Your Account with Selfie Checks
To help you understand our identity verification process, we’ve put together a Q&A addressing key details. This includes why we’re asking for automated selfie checks, […]
How to optimise your schedule
You can submit your availability every week in the courier app. You need to submit your availability in the app every Wednesday evening. If you […]
Deliver like a pro with delivery photos
📷 We have a new feature that lets you take a photo of the customer’s order for certain deliveries. If an order is determined to […]
Alcohol deliveries: Checking the customer’s date of birth
When delivering age-restricted items like alcohol or tobacco, verifying age isn’t optional, it’s required for every single order. These items are strictly regulated, and compliance […]