Before getting out on the road to conduct deliveries with Just Eat, it’s essential that your vehicle is compliant with all relevant government regulations. Please read on to familiarise yourself with the basic rules that apply to your vehicle type below.
Cars
You must, if you are using a car to provide delivery services:
- hold a valid driving licence;
- inform us immediately if you are banned or suspended from driving;
- have suitable vehicle insurance in place (including Hire and Reward cover).
Your vehicle must:
- be correctly registered;
- be in good condition and roadworthy;
- conform to all vehicle laws relating to safety, insurance and operational capability.
Motorcycles and scooters
You must, if you are using a motorcycle or scooter to provide delivery services:
- have a valid licence that is compliant with your vehicle type. You can check this on the gov.uk page here;
- inform us immediately if you are banned or suspended from driving;
- have suitable vehicle insurance in place (including Hire and Reward cover).
Your vehicle must:
- be correctly registered;
- be in good condition and roadworthy;
- conform to all vehicle laws relating to safety, insurance and operational capability. For more details on checking your vehicle is roadworthy, check out our pre-run vehicle check tips (link article)
E-bikes
One of the benefits of having an e-bike is that you do not need a licence to ride it, and it does not need to be registered, taxed, or insured.
What counts as an e-bike? It must show:
- the power output or the manufacturer of the motor
- the battery’s voltage or the maximum speed of the bike
The e-bike’s electric motor:
- must have a maximum power output of 250 watts
- should not be able to propel the bike when it’s travelling more than 15.5mph
If an e-bike meets the requirements it’s classed as a normal pedal bike. So you can ride it on cycle paths and anywhere else pedal bikes are allowed.
WARNING. We have seen a number of couriers manually altering their e-bike motors. Not only is this incredibly dangerous for you, it’s dangerous for members of the public. It’s illegal and can lead to hefty fines from the police, and to your Just Eat account being revoked.
Any electric bike that does not meet the above specifications is classed as a motorcycle or moped and needs to be registered and taxed. You can do this through the Gov.uk website. You’ll need a driving licence to ride one and you must wear a helmet.
Just Eat has both Personal Accident and Public Liability insurance policies in place to help keep you and others safe while you’re out delivering. You can find more details here and here.
