🌐 Matching Offers: Offers are matched based on the estimated delivery time, distance, and your acceptance rate. Stay in your zone, keep a high acceptance rate, and hang in hotspot areas for speedy matches.
👍 Accepting Offers: When you’re on the road, offers pop up. You’ll see details like partner, customer, payment, distance, and your acceptance rate. Press ‘Accept’ within one minute or it goes to someone else.
📲 Stay Active: Keep the app open to seize opportunities. Keep it awake by toggling ‘Keep Screen Awake’ in Profile > Options > App Settings > Accessibility.
🙅♂️ Declining Offers: You decide. Decline by tapping or waiting for the timer. Keep a high acceptance rate for top-ups and more offers.
⏸️ Pause Offers: Hit the three dots, ‘Pause Offers,’ and tap again when ready. Paused over 30 mins? You’re auto-checked out, but you can check back in any time.
🧐 Check Orders: Before leaving the partner, double-check that order number.
🏁 End Your Run: Ready to wrap up? Tap three dots, ‘End run.’ Need to end after accepting? Chat with us to unmatch.
If you need any support, please contact us here.
